Refund & Return Policy
At YourMart, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect item, we are here to help!
1. Eligibility for Returns
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You must initiate a return within 7 days of receiving your package.
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The product must be unused, unwashed, and in its original packaging with all tags attached.
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Items damaged due to misuse or customer error are not eligible for a return.
2. How to Request a Return or Exchange
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Contact our support team via email at support@yourmartonline.shop or WhatsApp at +92 324 5328640.
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Provide your Order Number, product photos/videos showing the issue, and a brief description of the defect or damage.
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Once approved, our team will guide you on returning the package.